CASE STUDY: Custom HR Solutions For The Restaurant Industry

Restaurant owners face many challenges these days: rising food costs, increased competition, food safety compliance, and frequent employee turnover, just to name a few.

At G&A Partners, we pride ourselves on providing cost-effective human resources solutions that minimize the burden associated with managing employees for employers across all industries, including those in the food and beverage/restaurant industries.  Unlike other outsourced HR solutions, however, we don’t take a one-size-fits-all approach to HR.  Instead, we start by identifying your unique needs and working from there to create flexible and scalable solutions that can grow as your business grows.  The following case study outlines how G&A’s commitment to providing custom HR solutions helped one client streamline its operations and expand the business.

The Client

When a large fine-dining establishment began to grow and expand their business into new markets, they realized they had outgrown the capabilities of their current human resources provider.  They needed an HR provider that could handle the specific needs of their business, one that could meet the unique requirements and demands experienced by businesses in the restaurant and food and beverage industries.

The Challenges

Payroll

As an organization with multiple locations across various states, one of the client’s biggest challenges was finding an HR partner who could help them take the many disparate tracking methods each individual location was using and instead provide one company-wide system that streamlined and automated the company’s processes.

G&A Partners was able to:

> Build a custom application that automatically incorporated tips and commissions data into payroll calculations and accurately track time and overtime for employees shared between multiple locations or entities.

> Create highly specialized reporting capabilities that allowed the client to drill down payroll reports based on multiple fields (entity, location, GM) as well as document and track the status of industry-required professional certifications (food handlers, alcohol beverage licenses, etc.).

Human Resources Support

As a multi-state company looking to expand, another one of the client’s main concerns was finding an HR provider that could offer full-service HR consulting, including compliance and recruitment services, at both the corporate and individual location levels.

G&A Partners was able to:

> Provide the client with several regional HR representatives available to location managers, as well as an HR Advisor to provide consulting services on a corporate level to ensure the company stays abreast of and compliant with any and all applicable labor and employment laws.

> Offer a customized recruiting solution that complemented and supplemented the client’s current processes with incorporating applicant tracking and pre-employment screenings.

Employee Benefits

As a growing restaurant business, the client was understandably concerned about complying with the Affordable Care Act.  They wanted to partner with an HR provider that could not only help them design plans that could meet ACA requirements, but also ensure long-term compliance with health care reform regulations.

G&A Partners was able to:

> Design a minimum essential coverage (MEC) plan that was ACA-compliant prior to the Act taking effect, saving the client more than $350,000 in potential penalties.

> Provide ongoing ACA monitoring of employees’ benefit eligibility status and alert the client to any changes in status to ensure the client remains in compliance with health care reform regulations.

The Outcome

G&A Partners was not only able to provide outstanding service to both management and worksite employees, but was also able to create innovative solutions specific to their unique needs.  By developing custom technology that automated and streamlined several of the company’s processes, G&A removed the burden of day-to-day administrative HR functions from managers and gave them more time to focus on growing their business.  As a result of G&A’s services, this client is now positioned to confidently direct and expand their business into new markets without worrying about the risks of HR noncompliance.

To read more about the innovative HR solutions G&A Partners has available, make sure to download the full case study:
Custom Solutions For A Fine-Dining Establishment.

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About G&A Partners G&A Partners, one of the nation’s leading professional employer organizations (PEO), has been helping entrepreneurs grow their businesses, take better care of their employees and enjoy a higher quality of life for more than 20 years. By providing proven solutions and technology in the areas of HR compliance, employee benefits, payroll administration and workplace safety, G&A alleviates the burden of tedious administrative tasks and allows business owners to focus their time, talent and energy on growing their company. Headquartered in Houston, G&A has offices throughout Texas, as well as Arizona, Minnesota, Utah and Latin America.

G&A Partners

About G&A Partners G&A Partners, one of the nation’s leading professional employer organizations (PEO), has been helping entrepreneurs grow their businesses, take better care of their employees and enjoy a higher quality of life for more than 20 years. By providing proven solutions and technology in the areas of HR compliance, employee benefits, payroll administration and workplace safety, G&A alleviates the burden of tedious administrative tasks and allows business owners to focus their time, talent and energy on growing their company. Headquartered in Houston, G&A has offices throughout Texas, as well as Arizona, Minnesota, Utah and Latin America.

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